Employee Assistance Program (EAP)
Free, confidential support for you and your household family members: available 24/7 at no cost.
EAP - program details:
Program details
Cost to employee
$0
no cost to employees
Availability
24/7
by phone
Available
Yes
two EAP programs available
- Provider
- New York Life (Life Assistance Program) and Cigna EAP (for medical plan enrollees)
- Program label
- Life Assistance Program (New York Life) + Cigna Employee Assistance Program
- Covered members
- Employee and household family members. Children living away from home covered up to age 26.
- Sessions included
- 3 face-to-face sessions with a counselor (New York Life LAP); unlimited counseling sessions via Cigna EAP (face-to-face and video)
- Session limit basis
- Per issue (New York Life); unlimited (Cigna EAP)
What's covered
Counseling (face-to-face, video, and phone)
Legal assistance: 30-minute consultation with a network attorney
Financial consultation: 30-minute consultation; 25% discount on tax planning and preparation
Parenting resources and referrals (childcare, adoption, child development, prenatal care)
Eldercare resources and referrals
Pet care resources and referrals
Identity theft: 60-minute consultation with a fraud resolution specialist
Work/life balance resources: online articles on family, caregiving, pet care, aging, grief
EAP Contacts
Life Assistance Program (New York Life)
Cigna EAP